Recent Posts

When Your Dishwasher Causes Water Damage

7/18/2018 (Permalink)

Are you one of the unlucky homeowners dealing with dishwasher water damage? It’s a scene that has played out in countless movies, usually in a comedic fashion. Kid puts regular soap in dishwasher, dishwasher explodes with bubbles, and we all have a good laugh at their expense. However, when you’re actually dealing with water leaks from your dishwasher, you need to know how quickly water damages can occur, why they happen, and what to do about them.

How long before dishwasher water damage occurs?

Dishwasher water damage can occur within just a couple of hours. You get home, turn on the dishwasher, walk away and watch TV for awhile, or run a few errands, only to come home and find a flooded kitchen floor. The first reaction should be to soak up as much of the water as you can, because the longer it sits there, the more likely it will cause permanent damage.

Some flooring materials are more susceptible to dishwasher water damage than others, such as wood or bamboo. Wood will absorb water quickly, causing your flooring to warp and crack. Make sure to effectively dry out the area ASAP so you can avoid as much damage as possible.

Dishwasher water damage and what to expect

If you’ve never experienced dishwasher leaks or water damage before, you might not even know what you’re in for. Here’s what to expect when you’re dealing with water damage from dishwashers, including the common causes of leaks as well as what elements of your kitchen are most vulnerable after a leak.

What would cause a dishwasher to leak?

Common causes of dishwasher leaks include:

  • Worn gaskets
  • Dishwasher not level
  • Wrong dishwashing soap used
  • Broken door
  • Defective dishwasher tub

Your dishwasher leak can cause water damage in a variety of ways to a variety of different elements of your kitchen. The below are all susceptible to damage after a dishwasher leak:

  • Tile
  • Wood
  • Laminate
  • Electrical wiring
  • Drywall
  • Wallpaper
  • Paint

Is the damage covered by insurance?

The answer to this question depends on whether or not your insurer deems the cause of the dishwasher leak to be  from neglect or sudden malfunction. If the dishwasher is new, has shown no previous signs of wear and tear, and you report the leak and damage in a timely manner, your insurer could very well cover the damages caused by the leak.

If your dishwasher is old, shows signs of neglect, and has caused you problems in the past, your insurer will likely rule that the water damage is due to negligence on your part, in which case none of the dishwasher water damage will be covered.

Make sure to also read your dishwasher’s warranty and see whether or not a newer dishwasher is covered (and the resulting damages caused by the dishwasher leak)

How to repair water damage caused by dishwashers

The moment you notice your dishwasher is or has leaked, make sure to first turn off the dishwasher. Grab a towel or mop and soak up any visible water on your floor. This might mean pulling the unit out from under the counter so you can get any water that has pooled beneath the dishwasher itself. We also strongly recommend calling a local water damage repair company to ensure that you don’t have any moisture in your floor boards, which can quickly develop mold. 

Next, you need to identify the cause of the leak. Was the door slightly ajar? Does the latch not always work? Are the gaskets wearing out? Some problems you can fix yourself, but if you want to be extra confident in the repairs, call a specialist to come out and inspect and repair the unit.

Water Damage as a result of your Dishwasher Leaking? Contact the professionals here at SERVPRO of Oldham/Shelby County today. 502.241.6861

SERVPRO of Oldham/Shelby County also proudly serves Spencer, Henry, and Trimble Counties. 

Definitive Signs of Mold In Your Home

7/16/2018 (Permalink)

Discovering mold in your home can be incredibly stressful. Once mold has began growing, it can spread aggressively. Because mold grows so quickly, you need to be incredibly observant of what’s happening in your home to address an issue right away. If mold is growing in your home, it can also have highly negative health effects.

Some telling signs that you may need mold removal services include the following:

  • If you smell a wet or unpleasant odor in your home, it may be attributed to mold.
  • Moisture is the contributing factor to making an environment more conducive to mold growth. High levels of humidity in your home is likely causing mold to grow somewhere– possibly the attic, the basement, or anywhere that water may be leaking.
  • Mold removal may be necessary if your family is experiencing allergy symptoms.
  • Actually seeing mold growth is always a telling sign that you need mold remediation services; however, it may be hard to spot sometimes, so it’s important to know what your looking for.
  • If your home has recently had flooding caused by a broken pipe, appliance, or excessive rain, there is a chance of mold growth. This is especially true if you did not have professional services come to clean up the flooding.

Pay closse attention so that you’ll notice these telling signs of mold growth as early as possible. This will help you to avoid serious mold issues.

Mold In Your Home or Business? Contact the professionals here at SERVPRO of Oldham/Shelby County today. 502.241.6861

SERVPRO of Oldham/Shelby County also proudly serves Spencer, Trimble and Henry Counties. 


7/10/2018 (Permalink)

Flooding is an overflowing of water onto land that is normally dry. Floods can occur during heavy rains, when snow melts too fast, or when rivers overflow. Flooding could happen with only a few inches of water, or it may cover a house to the rooftop. Floods are the most common and widespread of all weather-related natural disasters.

How Does Rain Water Enter a Home?

Rainwater can seep into your home from cracks in your foundation – large or small, windows that are not sealed correctly and landscaping that is sloped toward the home.

Make sure all your concrete – driveways, sidewalks, patios and walkways slope either away from the house or into a drain. Check to make sure that rain gutters are clean and functioning properly to carry rainwater away from your home. It is imperative that downspouts drain at least 10 feet from the foundation of your house. Clogged gutters can also lead to water spilling over the top and that water can end up directly on the foundation of your house.

Keeping an eye on your home inside and out can be beneficial to noticing potential issues and could save you thousands in water damage remediation.

Flood Damage Can Be Fixed

It is important to recognize the signs of flooding so that the water can be extracted and any further damage can be prevented. Rainwater flooding that is not taken care of quickly and efficiently can cause black mold (this can form within two days after flooding occurs), furniture damage (moisture seeps into the furniture, which provides an ideal habitat for mildew, mold and fungi), and damage to the ceiling tiles, drywall, and flooring.

If you notice any of the signs of rainwater flooding in your home, instead of dealing with the trouble on your own, call the professional team at SERVPRO of Oldham/Shelby County to assist you. 502.241.6861

SERVPRO of Oldham/Shelby County also proudly serves Spencer, Henry and Trimble Counties. 


Odor Removal and Deodorization

7/6/2018 (Permalink)

As experts in deodorization, SERVPRO Franchise Professionals are trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other short cuts don't work when your odor problem is serious or persistent.

Your local SERVPRO Franchise Professional has the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions in which it contacts any surfaces, the odor can often be removed over time without a trace.

The science of identifying and eliminating odors can be a tricky thing, so give SERVPRO of Oldham/Shelby County  a call, and leave the restoration to us. 502.241.6861

SERVPRO of Oldham/Shelby County also proudly serves Spencer, Henry and Trimble Counties. 

Fire Prevention

7/5/2018 (Permalink)

5 Ways to Prevent House Fires

The absolute key to preventing house fires is the basic knowledge of fire safety and prevention. It’s always better to prepare for the event of a fire because it comes with dangerous and deadly consequences that may affect you and your loved ones. If you don’t already, examine your smoke detectors regularly, get a professional to service your heating system, and check out these five things that are the leading causes of house fires in America that you could easily prevent.

1. Wires and outlets

Defective wiring and outlets are one of the top causes of house fires. Try to avoid power strips and only use them for temporary solutions. Outlets and power strips should never be overloaded with multiples devices or appliances because they can spike a circuit. Take the time to examine electrical cords throughout your home and check for old, frayed, or damaged cords for immediate replacement. Keep away any hazardous items from outlets in use.

2. Inspect your kitchen

Make it a habit to check your stove and oven before leaving the house. It’s better safe than sorry if someone should leave a gas or electric appliance running without supervision. Always attend to pots and pans whenever in use for cooking and baking. Keep cooking oil away from the stove and remember to always clean up around the stove for leftover food or grease that could potentially ignite a fire. It’s always best to keep a fire extinguisher readily available in the kitchen at all times.

3. Check your dryer

Remove all lint from your dryer filter after each load. A clogged filter reduces the airflow needed to work efficiently and heat builds up in the vents and forces lint onto the heating coils. Remember to check around your washer and dryer for lint or dust accumulation near power outlets.

4. Alternative heating sources

Space heaters, wood or pellet stoves, and dirty chimneys are common fire hazards that need extra precaution when in use. Never place personal heaters near fabric materials such as curtains, bedding, furniture or other objects that could easily catch fire. You should also inspect your fireplace annually and get it professionally cleaned of any ashes or dirt that could ignite a fire. You should never burn cardboard, paper, trash or plants in your fireplace either.

5. Keep debris away from your home

Try keeping trash, firewood, pile of leaves or other debris away from your home. If a grass or accidental fire sparks, these items could easily ignite and spread quickly around or in your home. You should never dump hot ashes inside or near your home. Instead, keep them in a metal container away from your house.

Fire In Your Home Or Business?

Contact the professionals here at SERVPRO of Oldham/Shelby County today. 502.241.6861

SERVPRO of Oldham/Shelby County also proudly serves Spencer, Henry and Trimble Counties.


Kitchen Fire Do's and Don'ts

7/3/2018 (Permalink)

Knowledge of stop, drop, and roll is one thing, however, do you know what to do if a grease fire flares up in your home?

SERVPRO of Oldham/Shelby County reminds you to NEVER use water on grease fires, below you will read about the dos and don’ts for this type of dangerous fire.


Of course, the best safety measure that SERVPRO of Oldham/Shelby County can recommend is preventing the fire in the first place. The smoking point for vegetable oil is about 450°F, while animal fats start to go at 375°F.

Certainly, do NOT leave your range unattended when cooking with these grease bases, and consider using a cooking thermometer to keep track of the temperature. Remove your heavy cookware from heat immediately if it starts to smoke or smell as though it’s burning.


If a kitchen fire does break out, you need to handle it carefully. Here’s our best advice.


  • Turn off your heat source. Trying to remove the pot or pan from heat will risk splashing burning oil onto yourself or anybody else around, so hold off.
  • If the flames are small, baking soda can extinguish them if you pour it on liberally. Covering your cookware with a metal lid might also help, as the fire will die out once the oxygen is blocked.
  • Spray the base of the flames with a class B dry chemical fire extinguisher, if things are still out of hand. Your kitchen will be contaminated by the spray, but that can be dealt with easier than the room being reduced to ashes.
  • Leave the house and call 911 if you lose control of the fire. Wait to deal with the fire damage once everyone is safe.


  • Again, do not try to put the grease fire out with water. It’s more likely to cause the burning oil to splash, spreading your grease fire. Rapidly vaporizing water might also feed the fire.
  • Don’t move the pot or pan, as burning fat or oil can splash about your home. The impulse to move your problem from the range to the sink or out the front door might be high, but you’re risking severe burns and plenty of damage to your home.
  • Don’t try to substitute baking powder. Flour will add to the fire, as will most baking products. Baking soda is the only common kitchen substance that will give you an extinguishing reaction.


When cooking takes a bad turn and flames do break out, follow the advice above to deal with the danger. Once you have the grease fire under control, contact 911 if anyone has experienced a heavy burn from the oil or fire.

Once everyone is 100% safe, you’ll want to address your kitchen.

Fire damage is an unpleasant burden in any circumstance, however SERVPRO of Oldham/Shelby County is here to restore normalcy. Whether damaged by fire or smoke, in a residential or commercial kitchen, we know how to make the best of a bad situation.

Call us today to speak to a Restoration Specialist. 502.241.6861

SERVPRO of Oldham/Shelby County also proudly serves Spencer, Henry and Trimble Counties. 

Commercial Water Damage

7/2/2018 (Permalink)

Has your business recently experienced flooding or water damage? One thing is for sure, water damage is not good for business. Not only can it damage your building and belongings, but it can also disrupts your profit. Whether you own a shop and have damaged items or your office building can’t house your employees because of damage you are missing out. Luckily, SERVPRO of Oldham/Shelby County has a commercial water damage process in place to help. Beyond that our Marketing Representatives can schedule and complete and Emergency Ready Profile to ensure your business is taken care of quickly. Below you will find our step by step water restoration process.


The first step in our process is an assessment. We want to know exactly what we are dealing with. We assess the entire property to determine the extent of the damage and find the source. From this, we also find out what kind of water is present and document the damage. It's imperative to know if your water was exposed to contamination and how much so that we can best take care of the issue. The documentation helps develop a plan for restoration as well.


Once we understand the type of water and the extent of the damage we can start the extraction process. We have state of the art equipment that efficiently extracts the water from your property straight into our trucks. This ensures the water cannot contaminate anything else on your property. We also have equipment that can detect moisture to ensure the complete removal of water from your property. Once we remove all the water from your property, we can focus on the building itself and its contents. We will remove all of the of damaged contents to restore and prepare the area for restoration.


At this stage, we can restore your building to its original state before the water damage, including walls, floors, and structures. We ensure that the structure is sound and then begin preparing the inside to get back into working order. Our equipment includes professional air movers that ensure the place is dry and mold free. We also will work to restore all of the items that were damaged by the water. We have a cleaning and storing facility to make sure your things are properly cared for. Once the building and belongings are all restored, we will move everything back in so that you can get back to business.

Here at SERVPRO of Oldham/Shelby County, we understand that time is money. We work quickly and efficiently to ensure that you are back in business and soon as possible. Water damage is not your friend, but we can be. We are available 24/7 so that when you need us, we can be there to help. Our process is thorough, and our equipment is top of the line so that you can rely on us. If your business has recently experienced water damage give us a call today. 502.241.6861

SERVPRO of Oldham/Shelby County also proudly serves Spencer, Henry and Trimble Counties. 

Can Laminate or Engineered Flooring Be Restored After Water Damage?

6/27/2018 (Permalink)

The answer for the most part is, NO (depending on how much water has affected the floor of course)

If enough water has spilled on your floor it will begin to soak through the joints as well as the edges of the walls, thus getting underneath the flooring. If water has seeped underneath the flooring then it will most likely not be restorable.

The reason for this is the lack of air-flow or drying that can be applied under the floor which makes it not able to dry fast enough on its own. The water beneath will soak into the flooring material and you will start to see surface damage such as cupping. 

Engineered and laminate flooring is commonly installed with a vapor barrier or cushion underneath. This vapor barrier is a plastic sheeting that makes it very difficult for water to evaporate and it ends up just getting trapped. There is little even a professional restorer can do to restore these flooring types, mainly due to the vapor barrier beneath the flooring, as no drying method would be effective enough.

Of course this will depend on the severity of your water damage situation. If the damage is just a small puddle or spillage then there is no need to start ripping up the flooring. However if water is squishing out of the edges of the floor when you walk on it then it is more than likely you will be needing a floor replacement.

When it comes to wet hardwood flooring (solid, true hardwood) the answer is YES, the flooring can be restored after being water damaged.

Solid hardwood flooring as you may have guessed is made of solid hardwood throughout and is made with a special set of grooves underneath it, called flutes. These grooves allow for the wood to naturally expand and contract. This enables airflow movement underneath the flooring, which allows for the professional restorer to dry the floor properly.

Through the use of specialty drying equipment such as the “dri-ease mat drying system” a property restoration company can save and restore your expensive hardwood flooring.

Once the moisture levels in the hardwood has been restored back to acceptable levels you can begin to repair or refinish any surface damages that may have occurred during the flooding.

So there you have it, now you know what to expect when you find yourself with water damaged flooring. The trick is always to act immediately and clean up any water mess as soon as possible so that it doesn’t soak in and spread further than it has to.

Water Damage In Your Home Or Business? Contact the professionals here at SERVPRO of Oldham/Shelby County. 502.241.6861

SERVPRO of Oldham/Shelby County also proudly serves Spencer, Henry and Trimble Counties. 

Sewer Backups

6/25/2018 (Permalink)

There are a number of ways where your sewer system could end up compromised and set off a major overflow of unsanitary conditions.  For example, if your area received a large influx of heavy rain in a short period of time, it can cause the runoff to overwhelm the sewer lines and begin to moving back out.

Common Contributors to Sewer Backups

If you have parents who will yell at you for pouring grease down the sink, then you should thank them.  This is one of the most common ways to clog your drains and cause the sewer line to backup.  On the other end of common plumbing problems is the toilet and bathroom sink. Naturally, it can be easy to assume that it would take a lot of toilet paper alone to clog a toilet and cause sewer blockage, but it’s all a matter of timing, where the pipe bends is where most clogging happens.  Paper towels and baby wipes can cause a clog all on their own as well.

This is why sometimes a simple plunger won’t work and you use a pipe snaking tool.  Liquid drainage solutions are highly discouraged as they are very toxic products that destroy our water table and all wildlife that comes into contact due to runoff.

One other common, but less obvious cause of sewer backup especially is pipe breakage from trees and shrubs that extend their roots across their paths. This can catch owners off-guard and result in a devastating situation if they don't have a sewer backup insurance plan.

Getting Proactive on Sewage Backup

One way to prevent having to deal with any exposure to sewage water in the event of a sewer backup is to install a backflow valve.  This can give you the extra time needed to call a emergency plumber to fix the cause of the problem without discovering a flooded basement and having no time to react.

Being aware of how old your pipes are in your home and around your property can also prevent the aforementioned plant root encroachment.  It’s probably a good idea to replace any old lead pipes with PVC for both health and safety reasons.

Better Safe than Sorry

Lastly, having a good drainage plan in-place can cover many different sewage backup scenarios.  Survey your downspouts to make sure that it is properly directing water out, not just finding a wedge for water to escape.  The same goes for making sure your elevation around the home is not just allowing heavy rains to collect along the perimeter of your property.

If you do ever experience a sewer back and/or basement flooding, never try to go in and fix the problem yourself, especially if you don’t know exactly how it happened. Risking your health to try to save money on the clean-up is not worth it.  Sewage water is carrying more than your typical flora of bacteria and viruses as found on the surfaces of your bathroom or kitchen counters.

Sewage Backup in your home or business? Contact the professionals here at SERVPRO of Oldham/Shelby County today. 502.241.6861

SERVPRO of Oldham/Shelby County also proudly serves Spencer, Henry and Trimble Counties.  

Common Causes of Commercial Fires

6/22/2018 (Permalink)

Most common causes of commercial fires and how to prevent them:

1. Cooking

Cooking is the most common cause of both residential and commercial fires. In the commercial arena, we usually associate cooking fires with restaurants, but the issue extends to office kitchens as well. Treat all kitchens the same, wherever you may be. A kitchen should have a smoke detector, a well-conditioned fire extinguisher and strict safety protocols, including no unmanned appliances.

2. Electrical

When it comes to electrical fires, the problem is twofold: user error and electrical system malfunctions. In the realm of user error, the big issues are frayed power cords, misused extension cords and overloaded and daisy-chained surge protectors. When it comes to a system malfunction, the biggest issue is faulty wiring, which is why it’s essential that all commercial buildings have their electrical systems maintained on a regular basis by a professional.

3. Heating

Fires caused by heating are similar to those caused by electrical factors in that they’re caused by both user error and system malfunction. The most common form of user error is misuse of space heaters. Commercial spaces often have cold spots, and space heaters are a great way to alleviate that. Space heaters are also quite dangerous if users don’t respect a three-foot or greater safety zone around the unit. As for system malfunctions, fires often occur due to dust buildup and ventilation blockage, so be sure to have your heating system checked rountinely.

4. Arson

Arson is much more common than you may think. Although it often occurs in abandoned commercial structures, arson fires that occur at occupied buildings can be devastating. In addition to monitored fire detection and fire suppression measures, security cameras are an essential defense.

5. Smoking

Smoking was once a leading cause of commercial fires. This has been alleviated greatly through better security systems for business use and stricter protocols. Even in smoke-free buildings, however, cigarettes can and do lead to fire. Prevention starts with commercial alarm monitoring, but it also requires proper receptacles and fire-retardant furniture.

6. Combustibles

Most commercial buildings, including basic offices, have combustible materials on hand. The real danger with such materials comes when they’re stored improperly, and this is a common occurrence because the materials are often being managed by people who aren’t trained in proper use. Therefore, it’s crucial to have safe storage space for such materials, but it’s also essential that the business trains employees in the use of such materials and continues to refresh that education.

Commercial Safety

When it comes to fire and other risks to a commercial enterprise, it’s best to be proactive. Contact a security company that specializes in commercial security systems. They can help you identify risk factors in your place of business and make recommendations to help protect your enterprise against fire-related catastrophes.

Fire In Your Business? Contact the professionals here at SERVPRO of Oldham/Shelby County. 502.241.6861

SERVPRO of Oldham/Shelby County also proudly serves Spencer, Trimble and Henry.