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Top Causes Of Commercial Water Damage

7/5/2019 (Permalink)

Water damage is serious, and if you're not prepared when it happens to you, your business could be shut down for an unnecessary amount of time.

Top 5 causes of commercial water damage

Extreme weather

Unfortunately, flooding can happen very quickly. What starts out as a small storm can suddenly turn into something larger, and cause a lot more damage than anyone anticipated. If your commercial property isn’t in pristine condition, there is a chance that water damage will occur.

For example, a small leak on the roof can turn into a large downpour of water that floods an entire section of the property.

Damaged appliances 

Pretty much every office building has a kitchen or a break room. And typically these rooms have a refrigerator and possibly a dishwasher. When these appliances fail, they can leak a significant amount of water, flooding the entire room or more.

Backed up sewer lines

Bathrooms are another source of possible problems. It is not uncommon for the sewer lines to  back up, releasing contaminated water into the building.

This type of water damage is extremely dangerous because the water is filled with hazardous waste and other contaminants.

Malfunctioning sprinklers

By law, all commercial properties must be equipped with an overhead sprinkler system. This system works in conjunction with the fire alarm, and is typically activated when the fire alarm goes off. This can cause water damage in two ways.

Any time there is a fire and the sprinklers activate, there will be water damage. Secondly, the sprinkler system can malfunction and activate on its own. When this happens, significant water damage can occur because of the fact that the sprinkler system covers the entire building.

Broken pipes 

Broken or cracked pipes are very common in commercial buildings, especially as they age. When these pipes burst open, water rushes out of them, spraying throughout the building. This can cause damage to the ceiling, walls, and flooring, not to mention any furniture or electronics that get in the water’s way.

Obviously you want to keep an eye on the list above. Ongoing maintenance to your commercial property is key to not having water related issues. But if water damage does happen anywhere on your property, you need to take immediate action. After calling your insurance provider, you need to contact a reliable a water damage restoration company, such as SERVPRO of Oldham/Shelby County. Once onsite , the following process is what you can expect.

First the property will be throughly inspected. This is to determine what caused the damage and make sure that the water has stopped flowing. It should be determined whether the water is contaminated or not. During this stage it is expected to remove all furniture that has been affected, while trying to salvage as much as possible.

Next begins the water extraction process. Pumps and other extracting tools are used to remove all water from the property.

Once all the water is removed, then begins the drying process. If everything is not dried properly, problems occur that result in longer recovery and escalating restoration costs. The restoration company will then set up and monitor the drying process through every phase to ensure that proper drying occurs. Then the tech will document moisture levels, provide moisture maps, and photograph drying for the insurance provider.

When the property has been thoroughly dried, the sanitation process begins. Everything will be cleaned and sanitized because of the mold and other contaminates that form due to standing water.

And finally the rebuild happens. If the water damage destroyed ceilings, walls, or flooring, SERVPRO of Oldham/Shelby can rebuild it. 

Water damage isn’t something that you want to happen on your commercial property. However, when it does, you want to hire the right company to clean up the damage and get your business back to normal as quickly as possible. 

Water Damage In Your Commercial Property? Contact the professionals here at SERVPRO of Oldham/Shelby County today to speak to a Mitigation Specialist. 502.241.6861

SERVPRO OF Oldham/Shelby County also proudly serves Spencer, Henry and Trimble Counties. 

Preventing Basement Flooding with Landscaping

6/27/2019 (Permalink)

Landscaping can add some serious curb appeal to your home, whether you enjoy shrubs and flowers or a more zero scape look, each home is unique. Landscaping gives each homeowner a chance to create the look they desire and show off their creativity. The downside to some landscaping choices is that they can contribute to water entering your home, usually into the basement. In fact, some flooding problems may be directly related to the landscaping around your house. Here are a few things you can do to your landscaping to prevent flooding.

Grade Your Lawn the Right Direction

Landscaping that grades towards your house instead of away from it may lead to flooding in your basement. You want to make sure that you are directing the water away from your home when it rains. One way you, as a homeowner, can prevent this is to install a dry creek bed in your yard that can provide a path for water to flow away from your house.

Determine How Water is Entering the House

If you notice that you have water in your basement after a rainstorm, investigate where that water is coming in. A possible culprit could be your sump pump. If the sump pump is not dispelling water far enough away from your home, you could be experiencing water intrusion. Also, foundation cracks can be the cause of water entering your basement.

Direct Downspouts Away from the Home

Downspouts should properly direct water away from your house. If your downspout is too short, it can cause water to pool near your foundation which can lead to water intrusion. During a rainstorm, you can go outside to ensure that the water coming from the downspout is flowing away from your home. If needed, you can extend the downspout, given you have the space.

Leave a Gap Between Mulch and Siding

Mulch can be a great option for landscaping however, if you choose this material, you may want to consider leaving a gap between the mulch and your siding. Mulch soaks up moisture so when that rests on the siding of your home, it can cause that siding to rot over time. Leaving as little as a 6-inch gap can help prevent this.

Next time it rains, step outside and do a walk around the perimeter of your home. Check the landscaping you have around your house and see if you notice any areas of pooling water or perhaps a downspout that you can tell is not leading the water where it should be.

Checking the surroundings of your home as a preventative measure, before you have a flood, can save you and your home in the long run. If your home has already experienced basement flooding, contact the Mitigation experts here at SERVPRO of Oldham/Shelby County today.

SERVPRO of Oldham/Shelby County also proudly serves Spencer, Henry and Trimble Counties. 

Flood Cleanup

6/18/2019 (Permalink)

Flood Cleanup

You might assume that the worst of the danger is over once a flood ceases, however, flood cleanup can be just as dangerous as the actual flood itself. Contaminated water, electrocution, or fire are very real risks when you have a large scale flood in your home. Here are some things to look out for and be wary of when you have a flood in your house.

Be Cautious Of Downed Electric Lines

There are several types of flooding that you could experience, and only a portion of these floods are caused by natural disasters.

However, if the flood in your home is caused by a natural disaster, then you might need to be aware of electric lines being down. If you have standing water in your home and around it, and power lines are down, there is a risk of electrocution. Though this instance is rare, it is still a very real threat to be aware of. Try to get to safety and call the utility company in your area immediately.

Be Aware Of The Water Category

There are three water categories: clear, grey, and black. Clear water is tap water that is basically clean but is leaking out of your pipes.

This kind of flood water in your home is not dangerous other than it causing water damage.

Grey water is when there could be chemical, biological, or physical contaminants in the water. This proposes a risk if you come into contact with it. This could be water discharge from toilet bowls, dishwashers, or washing machines.

Black water is the most dangerous and has a high level of contaminants. This is usually from sewage or rising waters from a storm. Black water is not sanitary and should be avoided at all costs. This category of water damage should be handled by a professional restoration company.

Shut Off Utilities

When you have a flood in your home from a water leak, you don’t just have to worry about shutting the water off. However, it is important that you shut off your gas lines and electricity as well during these emergencies. If your not sure how to do that, then contact your utility company to help you figure it out or come out and do it for you. Gas and electricity can cause fires when they come in contact with flood water.

Flood cleanup alone can be very risky  and should be carried out by a professional crew. Make sure you and your family stay safe by evacuating the area in cases of a widespread flood. 

Flood in your home or business? Contact the professionals here at SERVPRO of Oldham/Shelby County today to speak to a Mitigation specialist. 502.241.6861


How To Spot Water Damage

6/6/2019 (Permalink)

A house is one of the biggest investments you will make in your lifetime. In order to protect that investment, you should vigilantly look out for household problems and address them before they worsen.

One such dreaded homeowner issue is water damage. If left unattended, water damage can detrimentally impact the structure or spawn other complications, including mold that poses a risk to inhabitants. Below is several methods for detecting water damage within your house.

1. Check the Floors

No matter what kind of flooring you have, it will manifest signs of water damage. For tile and wood, look for cracked, buckling or warped flooring. When it comes to carpet, be aware of damp spots, gradual rises, soft spots or the smell of mold and dampness.

2. Look for Stains

Water stains on the floor around the bathtub, toilet or sink, as well as stains on ceilings and walls, are some of the most obvious signs of water damage. Unusual stains could indicate there is a leaky pipe or drain inside the wall. Cracks in the drywall or areas that appear swollen and are soft to touch also may signify trouble. Peeling paint is an additional sign of loose water within wall spaces. As the drywall gets saturated, paint can lose adhesion.

3. Inspect Outside

Observe the exterior of your house. What you want to look for are pools of standing water that can indicate poor drainage in the yard, gutter spouts that aren’t transporting water far enough from the house or leaky rain gutters. Any of those issues could threaten the foundation of your house. Additionally, common signs of water damage on the roof may include pools of water; cracked, curled or missing shingles; or broken flashing.

4. Watch for Rust and Mold

Inspect your water heater and check for rust on the tank or damp spots on the floor. A rusted tank could indicate a slow leak. Additionally, corrosion around pipe connections could be caused by water seepage. Visual signs of active mold growth mean moisture is contacting microscopic mold spores, often in the nooks and crannies of your home. Finally, don’t rely solely on sight. When water stagnates, mold and bacteria can grow, producing a musty, unpleasant smell.

Water Damage in your home or business? Contact the professionals here at SERVPRO of Oldham/Shelby County today to speak with a Mitigation Specialist today. 502.241.6861

Heat Lightning

6/4/2019 (Permalink)

Lightning always seeks a quick path to the ground. When it strikes your home, it flows along your plumbing and electrical wiring on its way to the earth. The damage to your wiring, appliances and electrical equipment can be substantial.

When you're jolted from the couch by the boom of lightning striking your house, you may wonder what you should do. Knowing the following steps in advance will help you prepare for when nature strikes.


Getting your family out of the house is the primary concern after a lightning strike. Fire is a real danger, and you may not have much time to gather your kids and pets and head for the door. Once you're safely away from the house, call 911 and report the incident.

Don't assume that you're safe from the fire because one doesn't break out right away. When lightning travels along electrical wires and burns through walls, it heats them up tremendously. They may burst into flames right away, or the intense heat may smolder and develop into a slow burn.

Do not enter your home until the fire department gives permission. Firefighters use thermal equipment to check for hot spots of intense heat between the walls and in your attic that could start to burn later. The fire department may also turn off the power to your house until you can have the wiring inspected by an electrician.

Chances are your power will be out anyway after a lightning strike. Once the initial emergency is over, call your insurance agent. Your homeowner's policy may cover damage from lightning. You should be aware of the details before you hire contractors to repair damage to your home. These damages may include roof damage, attic damage, electrical and plumbing damage, and smoke or water cleanup.


The first step in restoring your home is to have an electrical inspection. During this the electrician will locate melted or destroyed wires that needs to be replaced. There might also be outlets blown out of the wall that need to be repaired, and your circuit panel outside may be destroyed.

Severe damages will be obvious to the eye. However, subtle damage may not be as noticeable. Your electrician will perform various tests with specialized tools and equipment to show whether your wiring and electrical system are working as they should, even if nothing appears to be damaged.

Lightning has an amazing amount of electrical energy. It is many times more powerful than your home is designed to handle. However, it is unpredictable as well. Your oven may be destroyed, but the refrigerator next to it spared.

When there is a direct hit of lightning to your home, it's possible that many of the appliances and electronics in your home will be destroyed. This can happen even when you have them plugged into surge protectors since a direct hit of lightning is so strong.


Now that you know what lightning can do and who you should contact when your house is hit, you probably want to know how to protect your home and belongings. If you're home, unplug electronic equipment such as televisions and computers when a storm approaches.

Remember that lightning will travel along any line that comes in your home, whether it is for electricity, the phone, or cable. Talk to an electrician about installing a whole-house surge protector to stop a powerful surge before it flows through your lines. It is attached to your circuit panel and offers better protection than individual surge protectors, although you may want to use those in conjunction with the whole house unit.

While protecting your wiring, electronics, and appliances is important, the safety of you and your family is paramount. Stay away from electrical equipment during a storm. Don't use your computer, and don't use water, since lightning travels through plumbing pipes too.

Water or Fire Damage as a result of a Lightning strike? Contact the professionals here at SERVPRO of Oldham/Shelby County. 502.241.6861

Join Our Team

5/17/2019 (Permalink)

We are a Restoration Company looking for an individual for our Estimator /Sales departments. This is an entry level position, experience not necessary. However, Construction background helpful. We will provide all training needed. Base Salary plus commission. An estimator will be trained to use our software to provide prices for our restoration services. They will also learn to estimate prices for different types of jobs, depending on the situation. They will also double as a Sales Representative mostly concerned with commercial sales. Must be able to lift 50 lbs. Must have a valid drivers license and be able to pass a background check.

Preventing Water Damage-Sprinkler System Maintenance

5/9/2019 (Permalink)

Don’t you love a full, bright green lawn under your bare feet? Proper watering is important for a healthy-looking lawn, however when you don't have a sprinkler system, it can be a hassle to get the lawn of your dreams. When a sprinkler system is installed, it not only eliminates the hassle of hand-watering; but also saves time, money and energy. A sprinkler system allows your lawn to be watered uniformly and regularly, keeping it in good shape.

Many homes now have sprinkler systems that operate on timers, which is so helpful; however sometimes leaks occur, and these can be difficult to pinpoint.

Knowing how to avoid leaks in your sprinkler system as well as knowing what to look for when you suspect a leak will help you resolve the issue quickly and minimize potential damage.

Preventing Sprinkler System Leaks

To keep your sprinkler system in good working order, it is important to do some post-season and pre-season maintenance. “Winterizing” your sprinkler will help you avoid costly repairs or substantial damage:


To insulate, you need to shut off the water supply to your irrigation system and then add a protective covering over the main valve to prevent freezing. Any piping that is above ground should be insulated as well .

Be in control: 

If your system is automated then you must shut down the controller or the timer. To fully shut off the signal to the valves, either choose “off” or “rain-mode.” If you select rain-mode then the programming information will continue and you will not lose any of your settings.

However, for security purposes, you may still want to write down the information in case you have to reprogram it.

Drain the pipes: 

Keeping the water in the pipes during winter is leads to spring leaks. Standing water can freeze, expand, and break the pipe. Remove the water through either a manual or automatic, drain valve or compressed air blowout method.

Protect valves and backflow preventers: If backflow preventers and valves are above ground, then be sure to insulate them. Just be sure you do not block the air vents and drain outlets when insulating the backflow preventers.

Signs of a Leaking Sprinkler System

Soggy Grass

A sprinkler system works to keep your lawn watered evenly, but if you notice soggy or squishy grass under your feet, and it has not rained recently, then this could indicate a leak. The sogginess may be more noticeable in certain spots where a sprinkler valve or connection is buried. Make sure it is not a drainage issue or simply a sunken area where water will naturally settle. If the grass is not soggy after rainfall, but only after using the sprinklers, then you probably have a leak.

Unexplained Water on Concrete

If you ever notice a large wet spot or a small stream of water on your concrete, walkway or patio, and you know it is not due to rain or a recent sprinkler watering, this could also be a sign of a leak. Excess pooling or streaming water will eventually damage these surfaces, so it is best to get the necessary repairs done quickly to protect against further damage.

Sprinkler Head Damage

Sprinkler heads and pipes can become susceptible to damage when exposed, so regularly inspecting any areas that are accessible is important. If you suspect animals have been burrowing or feeding on or near your lawn, or you suspect a shoe or bike wheel ran over a sprinkler head, be sure to test it for damage. Sprinkler heads can become cracked or chipped, altering its performance.

Furthermore, sprinkler heads that pop-up can shift out of position and cause puddles in areas you do not want water. Keep in mind the heads can also accumulate debris and become clogged, which causes water to spray off target and leaves thirsty grass to die.

Water Pressure

How is the water pressure of your irrigation system? If the sprinkler coverage does not overlap water streams due to low pressure, there may be a leak or a clog. Anytime you notice bubbling, gurgling or hissing you probably have a leak.

However, if you notice a regular fluctuation in water pressure, the problem may be coming from the irrigation pipes which are susceptible to invasive tree roots and shifting ground.

Fungus Growth

Mushrooms are a fungus, and fungi love moisture. They do not naturally grow in a suburban or landscaped environment, so if you are seeing mushrooms, this could indicate a leak. Excessive and constant water flow around plants can kill root tissue which can result in a dying lawn. If grass and plants are not able to absorb the nutrients they need to thrive due to excessive watering, they will be more vulnerable to fungi growth.

Spike in Water Bill

Late Spring, Summer, and early Fall are the times your water bill will be higher. However, if you notice a spike in your irrigation bill beyond its normal use, you may have either a sprinkler leak or a plumbing problem. If your plumbing, toilet, dishwasher and washing machine all seem normal, but your water meter is constantly spinning, it is time to investigate your sprinkler system.

A sprinkler system is a great way to keep your lawn healthy and beautiful. Taking precautions to protect your system from leaks, and knowing the signs of a leak will help you keep your lawn in good health and give you peace of mind about keeping water damage to a minimum.

Water Damage In Your Home or Business? Contact the professionals here at SERVPRO of Oldham/Shelby County. 502.232.5213

What To Do When Your Hot Water Heater Is Leaking?

4/17/2019 (Permalink)

The dreaded Hot Water Heater leak. Unfortunately, over time with wear and tear this is an absolute possibility. Should you find yourself in this situation follow the steps below to either solve or prevent the issue. 

1: Checking the Heater

The first thing you must do is check on the water heater regularly. In some homes the water heater is in an inconvenient spot however, it could be the difference between thousands in repairs and a couple hundred dollars to fix a leak.

It is highly recommend that you inspect to see if there are wet spots on or around the tank. Condensation forms on the tank as a result of the temperature. This drips onto your flooring.

2: What to do if there is a leak.

To begin, turn off the water valve to ensure that you don’t have a leak. When the water valve is turned off, the leak will persist because the water inside the tank has nowhere else to go. Next, wipe off the tank with a cloth to make sure it is dry. When the tank is dry, inspect for more water. Again, leaks will drip on the floor, but condensation will appear at random and bead on the tank.

#3: Turning Off The Power

You can shut off the power to your water heater to perform the process above, but you must remember to wipe off the tank. When the tank is dry, you can shut off the power and check for further condensation or leaks. It's best to do the process once a week just to ensure the heater works properly.

#4: Where Is The Leak Coming From?

To decipher exactly what is going on it's best to call a professional plumber as soon as the leak is discovered.  In the meantime, it is imperative to shut off the water valve to avoid excessive water damage and hang tight.

Should you have a Water Damage as a result give the professionals here at SERVPRO of Oldham/Shelby County a call today to speak with a Mitigation specialist. 502.241.6861

Water Damage In Apartment- Who's Responsible

4/11/2019 (Permalink)

Unfortunately, water damage is a common issue that renters can face. The aftermath can be devastating making the property unlivable and permanent damage may occur to personal belongings. When water damage occurs in an apartment, who is responsible for the damage cost? The property owner or renter?

Renter rights

Water Damage can be unpredictable and it is vital to understand your renter rights and understand whom is responsible for what in the event. In general, a landlord is responsible for maintaining the property along with ensuring that the apartment is livable and functioning up to code. The landlord may refuse repairs, or fail to address them quick in enough – causing further damage such as mold. In the United States, basic principles in tenant rights are in place and outline the party liable for damages.  Depending on the state, rent details can vary so check with your local housing authority.

Review your lease

It’s imperative to know what your lease states regarding property damage. Most properties have property insurance and will list what type of damage that is covered and what is not. The lease may specify actions that may be in place depending on the severity of the water damage. If the damage is severe and the apartment is unlivable is the tenant still required to pay the rent? Can the landlord evict the tenant or can the tenant cancel their lease without penalty? In general, if the damage is minor, the tenant will not be able to cancel the lease agreement. If the terms regarding property damage are not listed in the lease, speak to your landlord about who is responsible in the event when water damage strikes.

Renters insurance

Accidents happen which is why it is essential to have renters insurance. Most places require you have it before allowing you to move in an apartment. Depending on the plan you select, coverage can vary from damages to the building, personal content and may even cover the cost of lodging while repairs are being completed.

Landlord Responsibilities

The landlord is responsible for maintaining a functional apartment ensure that it is livable. The upkeep of basic plumbing such as sinks, toilets and tubs fall on the shoulders of the landlord. Failure to maintain or repair these functions may lead to property damage and the landlord is liable due to negligence.

Damage to property and personal belongings

Water damages caused to the building itself such as flooring, walls and utilities should be covered under the landlord’s property insurance. Personal property damages fall to the responsibility of the party at fault for damages, which can be the tenant. For example, if the tenant leaves a faucet on and falls asleep causing water damages.

How we can help

Water damage requires a rapid response in order to minimize loss to both the property itself and belongings inside.  SERVPRO technicians are experts at water damage cleanup in apartments and building of all sizes no matter severity of the damage. Our team of experts will assess the damage and develop an appropriate plan to restore and recover your property and contents. Contact us by calling 502.241.6861 to learn more about our water damage clean-up services.

Understanding Mold

4/9/2019 (Permalink)

Moisture and mold go hand in hand. To clear mold from a structure, the moisture problem at the source must be addressed.

Timing is crucial to the drying of a structure to prevent the growth of destructive mold and mildew.

Some species of mold and mildew can cause serious complications, and therefore it is important to have a specialist perform proper removal of contaminated areas.

In today’s litigious environment it is important to call a professional firm to handle mold related issues.

Our team at SERVPRO of Oldham/Shelby County are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and are trained in the use of the latest technology to properly eliminate harmful microbiological contamination.

Understanding Mold

Mold spores are microscopic – and they exist in almost all places! That includes indoors and outdoors – and makes it very difficult to remove completely. If you think you have a mold problem, understanding the facts about mold will make the process of removal easier.

  • Mold is present indoors and outdoors
  • Mold often produces a musty odor – giving you clues to the source of the affected areas
  • Mold spores are microscopic and travel in the air
  • Mold can enter your home through windows, doors, heating and cooling systems or even through your pets or clothing
  • Mold spores thrive in moist areas and can quickly spread and grow when exposed to water
  • Before mold remediation can begin, the problem sources of water should be addressed or the mold may comeback
  • Humidity that is higher than 65% facilitates mold growth.

Mold in your home or business? Leave it to the professionals here at SERVPRO of Oldham/Shelby County. Call today to speak to a Remediation specialist. 502.241.6861