Recent Posts

Why you need a professional Fire Restoration Company

9/10/2019 (Permalink)

Was your home recently damaged in a fire? You may be searching for DIY fire restoration tips to save a little money in the recovery process, however the simple fact is this: fire and smoke damage restoration is not a job for amateurs. Here are four reasons why trying to clean up the mess yourself could be problematic.

You Might be Exposed to Hidden Health Hazards


Unfortunately, the dangers of a fire don’t end once the flames go out. The smoke and soot left behind are more than just dirty little reminders of the disaster that took place. Exposure to fire-damaged objects and lingering residue could be hazardous.


Soot forms after a fire because plastic, foam, textiles, wood, and other household materials doesn't burn cleanly. The soot then contains toxic materials that either didn’t burn completely or were produced as a chemical reaction in the fire’s high heat.


Invisible soot particles floating through the air may contain asbestos fibers, ammonia, tar, formaldehyde, and much more. 

Exposure to soot in a fire-damaged home is obviously at its highest during the cleanup process. However, unless thorough, adequate cleaning is performed, the effects of smoke could linger for years. This is why you should leave fire restoration to professionals who can employ deep-cleaning techniques to truly restore your home to its pre-fire condition.

You Need Special Equipment


A bottle of degreaser and a dust mask are not nearly enough to adequately clean up fire and smoke damage. After all, you can’t simply wipe soot away. You must deep clean all surfaces to eliminate lingering health threats and remove residual odors. Professional tools – not to mention knowledge of proper cleaning techniques – are at the heart of a thorough, safe fire restoration.


Also, be aware that laundering smoke-damaged clothing in your washer could deepen the damage and leave undesired odors in the washing machine. You must pursue special dry-cleaning techniques if you hope to salvage clothing damaged in a fire.

You Could Mistakenly Throw Away Salvageable Goods


It’s easy for the untrained eye to sift through damaged belongings and deem many of them a lost cause. However, with advanced recovery techniques, a fire restoration contractor can help minimize your loss. Then, for contaminated items that truly are unrecoverable, proper disposal prevents unnecessary hazards.

The Recovery Process Could Take Much Longer


Restoring your home back to its pre-fire condition is not a straightforward task. You have belongings to salvage, cleanup to do, and the home’s structure to repair. Then, there are the insurance claims to minimize the fire’s financial impact. The entire process is a headache to attempt yourself.


In fact, your efforts to save money with DIY fire restoration could easily backfire if you throw out salvageable belongings and don’t complete insurance claims correctly. The time it takes to perform the cleanup without help could also be detrimental. Relying on a fire restoration contractor who’s familiar with every aspect of the disaster recovery process is a much better option.

Schedule Professional Fire Restoration Services


The team at SERVPRO of Oldham/Shelby is here to deliver affordable, convenient fire and smoke damage restoration services. We make the recovery process as quick and painless as possible. Contact us today to learn more about our fire restoration services. 502.241.6861

Tips for Preventing Storm Damage

9/10/2019 (Permalink)

Storms are unpredictable and tend to target neighborhoods rather than entire counties. If you are unfortunate enough to be in the path, your business is vulnerable to fallen trees, hail damage, fire from lightning, wind damage, losing all or part of your roof, flooding, and power outage. Minutes later, the storm passes, and you are shocked by the extent of the damage.

Why is Storm Damage Preparedness Important? 

As a business owner or facility manager, you’ll need to prepare and react to keep people working safely and stay productive. Here are 4 summer storm damage prevention tips to help your business survive the sudden summer storm and reduce downtime from storm damage commercial property loss.

 #1 Preventative Maintenance 

It’s easy to let maintenance items slip as the seasons quickly change from spring to summer. Be prudent and proactive by scheduling an exterior building inspection on your calendar. Here’s a simple checklist to get you started.

  • Check the condition of the paint and walls.

  • Check for broken windows and doors.

  • Check the condition of all railings.

  • Check for plants growing on the building or its foundation.

  • Clean the roof. Use care when working in high places; employ adequate fall protection.

  • Clean roof drains and gutters. Test drains and downspouts by flushing them with water.

  • Inspect the condition of the roof.

  • Inspect gutters for adequate anchoring and tighten, if necessary.

  • Inspect the stack and all roof penetrations.

  • Remove any plant life growing on the roof.

  • Clean up any debris found.

#2 Update Your Commercial Storm Damage Insurance Coverage 

It’s devastating to discover that your commercial insurance policy doesn’t have adequate commercial storm damage coverage after a property loss. Along with your preventative maintenance and inspection, schedule an annual policy review with your insurance agent. Be sure to discuss coverage and exclusions and be certain that you understand them. This step removes the disappointment and unhappy surprise from a non-covered loss.

#3 Photograph and Document the Condition of Your Commercial Property

A photographic inventory of your business equipment, interior, and exterior of the business property is a tremendous help when navigating a commercial storm damage insurance claim. Your timestamped photographs accelerate the process when working with your insurance adjuster after storm damage has occurred and provides proof of adequate maintenance of the commercial property.

#4 Initiate Emergency Response Planning with SERVPRO of Oldham/Shelby County

It’s vital to the health of your business to have an emergency plan in place and to update it annually. SERVPRO of Oldham/Shelby County has a Emergency Response Plan (ERP) program that ensures you and your employees know how to prepare and react to  storm commercial property damage. Should you need water damage mitigation, fire damage restoration, or emergency repairs as a result of commercial storm damage, your ERP with SERVPRO of Oldham/Shelby County will give you peace of mind that you have a strategic partner at the ready to respond to your need 24/7/365. Ask a Marketing Representative to schedule your ERP appointment today. 

Don't let storm damage be disastrous to your commercial property. You worked hard to build your company and deserve the most efficient and experienced response. For the best storm damage restoration from fire, water, or wind damage, call SERVPRO of Oldham/Shelby County today. 502.241.6861

Storms and Water Damage

8/28/2019 (Permalink)

IT'S MORE THAN JUST WATER

You'd think that having a home flooded was enough, however it isn't. Water damage goes far beyond the time that the water is flowing. Rain damage has a long term effect on a home if not properly  treated, professionally and quickly. The water damage you see right after the rain (or even during) is only the beginning.

Within hours, your home will absorb some of the water. Water damaged carpets, floors, walls, drywall, stairs, furniture and any electricity wires or electrical appliances standing in the water's way.

If left untreated for more than a day, things get even worse. What was once only water damage, requiring water extraction and some fixing, now becomes an even larger problem. Mold will start growing thanks to humidity and supporting conditions. The wetness spreads deeper in to the places it can, causing mold growth in those hidden places as well. Standing water becomes stagnant water, now acting as a health hazard for all residents.

BASEMENT FLOODED? FLOOR DESTROYED? NOT ALL IS LOST

If your home has been affected by rain damage, the roof leaked or your basement was flooded, not all is lost. Although the results of water damage can be really bad, you can reverse the effects in no time if you just handle it fast enough. The sooner you get restoration professionals to help you get rid of the water and other water damage results, the better off you will be.

If you just found you have water damage, give us a call. We'll be there by the end of the day, assisting you with water damage restoration - we'll extract the water, assess the situation, and repair everything that needs to be.  

Above all else, we'll make sure you feel safe and sound. We're experienced in numerous types of water damage, we have professional technicians with vast knowledge, the best equipment the industry has to offer. When we take care of your home, you'll know you're in good hands.


Call SERVPRO of Oldham/Shelby today to speak to a Mitigation specialist. 502.241.6861

SERVPRO of Oldham/Shelby County also proudly serves Spencer, Henry, and Trimble Counties.  

Steps to Take During and After A Commercial Fire

8/16/2019 (Permalink)

What to Do During and After a Commercial Fire:

Preparing for a home fire is a wise  investment, however how many of us prepare for a fire at work?

Below, the fire damage experts from SERVPRO of Oldham/Shelby County explain what to do during and after a commercial fire.

Safety Steps for Employers & Employees

Contrary to popular belief, fire alarm and a fire sprinkler system are not directly connected. This means that when the fire alarm goes off, the sprinkler system will not necessarily activate at the same time. Moreover, some buildings simply don’t have a fire sprinkler system.

The fire alarm is your primary warning to evacuate the building.

Don’t assume that because the sprinklers aren’t activated that no fire exists. Because commercial buildings lack the compartmented features of a house, the fire has the potential to grow much larger, much faster.

Once the alarm sounds, help inform others that may not hear the alarm. If you’re not working on the ground floor, do not attempt to use an elevator.

Look for the closest stairwell exit. Hold your hand to the door knob (don’t touch it), to check for heat.

If the doorknob feels warm, there may be fire on the other side. If possible, find another exit.

Once outside, do not attempt to go back inside the building. If someone is missing, wait for emergency responders to arrive.

Some commercial fire alarm systems will contact emergency services automatically. Once it’s safe to do so, call 9-1-1 to ensure that help is on the way. Inform first responders of anyone who might still be inside.

How to Handle Fire Cleanup

Burned or damaged buildings are vulnerable to break-ins and other offenses. Once the building has been cleared for re-entry, it’s critical that anything valuable is removed. This includes the personal belongings of employees as well as expensive business property.

Once the valuables have been removed, damaged and destroyed property must be carefully documented. You’ll also need to contact your insurance company.

Business owners who want to be sure they’re getting the most out of their insurance policy trust SERVPRO of Oldham/Shelby County to document and negotiate with the insurance companies.

In addition, SERVPRO of Oldham/Shelby County can repair damage, clean, and sanitize a fire-damaged work space as well as restore it to like-new condition—this includes expensive property contents like furniture, electronics, paper documents and more.

Avoid the impulse to clean up the property before a thorough investigation has been completed. Insurance companies will want documentation of everything in your claim. If you clean up evidence, you could lose money in the claims process.

Stay Informed; Be Prepared

Every minute counts when it comes to your business. One of the best ways to avoid further damage after a commercial fire is to stay informed and be prepared.

In addition to coordinating a fire safety plan with employees, knowing who to call and when can save you time and money on commercial cleaning and restoration.

SERVPRO of Oldham/Shelby County is available 24 hours day, 7 days a week . We’ll be there when you need us, so you can get back to work faster after an unexpected disaster.

Call us today to speak to a Mitigation Specialist. 502.232.5213

Things to Look for In A Emergency Restoration Company

8/12/2019 (Permalink)

When your commercial property suffers damage due to disaster, it’s vital to initiate comprehensive disaster management services to get your business back in working order as fast as possible.

Fires, floods, and severe storms can seriously damage your commercial property. Following a disaster, prompt professional restoration services can reduce the compounding problems that are sure to arise when moisture isn’t dealt with fast.

  • Fire incidents—produce soot and damage due to smoke as well as moisture from firefighting
  • Storms and floods—leave behind moisture and can create mold infestation

Here are some things to look for in a commercial emergency restoration management program:

1. 24-Hour Emergency Response Team

Time is a factor when prompt emergency response is needed. The sooner your commercial property’s restoration begins, the better. Look for a company accessible to you seven days a week, 24 hours a day. Rapid response and mobilization of restoration services help you get back to business even after disaster strikes. Faster restoration services lead to decreased impact on your property.

2. Comprehensive Services

Disaster remediation has several types of services necessary to restore commercial properties. Here are some vital ingredients to look for when it comes to disaster remediation:

  • Remediation of the disaster incident
  • Debris and residue clean up
  • Decontamination and deodorization
  • If necessary, relocation of property contents to a facility where they can be professionally restored

3. Coordinate with Your Insurance

Look for an emergency restoration company that communicates efficiently and effectively with your insurance adjuster and/or agent. Insurance claims can be a hassle, yet they are vital to disaster insurance coverage. Find a company that will coordinate with your efforts so you can file your claim accurately and promptly. This includes providing you with detailed documentation of the problems and solutions required to get your property back to normal.

4. Digital File Storage and Project Updates

Look for a company that can save photos digitally and record the progress of you job online. This keeps you informed through the cleanup and reconstruction process so you stay in control of the restoration of your business’ property.

5. Equipment

Look for a reputable company with the up-to-date equipment needed to provide you with disaster remediation and reconstruction with excellence.

6. Safe and reliable

Hire a company who follows safety regulations during emergency restoration, and swiftly performs the services you need to get back to work.

7. Experience & Expertise

Find a company with multiple years of experience in restoring businesses after disaster strikes. They should have certifications such as from the IICRC to assure you they can scale up and know how to handle even the worst disaster scenarios.

8. Priority service

Look for a company that will give your commercial property priority service.

9. Costs

Look for a company who can keep costs of restoration fair, with a quick response and an established plan for restoration.

Water Damage in your Commercial Space? Contact the professionals here at SERVPRO of Oldham/Shelby County. 502.241.6861

How to Choose a Restoration Company for Bio Hazard Cleanup

8/12/2019 (Permalink)

A crime or traumatic event is one of the hardest things to imagine ever happening to you or someone you know. So, when something tragic does happen, it’s an emotionally and mentally draining experience. And if the event has occurred in your commercial property, that’s even more challenging because of the cleanup involved in restoring your property back to normal and ensuring it is safe and sanitary for use again.

Whether you’re facing such an event now that has you stressed, or just considering ways to prepare yourself ahead of time for the challenges of being a property owner, there is no time like the present to learn what’s involved in the cleanup of your business should a crime or trauma occur there. These facts can help you be prepared for the worst and be knowledgeable about how to choose a reputable, compassionate crime scene and trauma cleanup-company so you can make the right decisions for your property and get back to normal life as soon as possible.

Is the company certified for crime scene and trauma cleanup?

Unlike the more common cleanup problems that a property can face, cleaning up after a crime or other trauma has occurred involves a very specific, regulated approach. For example, blood and other biohazard contaminants can pose a serious health risk if not removed and discarded of properly. And there may be other hazards in need of removal, all of which may be regulated by local, state, and federal laws to ensure public safety.

Because this type of property restoration is so specialized and demanding, it’s important to select a crime scene and trauma cleanup company that is appropriately certified by the appropriate municipal authorities. A reputable company will be able to provide you with evidence of current certification and assurances of how they remove and discard materials that may be a health hazard.

Is the company well trained, experienced, and properly equipped?

Restoring property after damage due to a crime or trauma often requires the use of specialized equipment and cleaning materials that aren’t necessarily available at your nearest store. A professional crime scene and trauma cleanup company will have everything they need to do the job right. This includes special cleaning agents to handle hard-to-remove stains, as well as ridding the residue that may be left behind from products such as fingerprint powder, evidence-gathering chemicals, pepper spray, and tear gas.

At SERVPRO of Oldham/Shelby County, our professional technicians have years of combined experience and training in the use of state-of-the-art equipment to help ensure that your property is properly, thoroughly cleaned so you can rest assured in a job well done.

Does the company assist you with documentation for financial assistance and file insurance claims?

You might not realize it, but property insurance policies often offer coverage for a variety of emergency cleanup scenarios, including crime and trauma-related events. And many municipalities and government agencies offer financial assistance and victim relief funds for disaster cleanup because it’s a public health issue. This can include not just floods and other natural disasters, but crime, suicide, and violence related issues as well.

A good crime scene and trauma cleanup company can help point you in the right direction as you locate the various types of financial assistance that may be available to you in your situation. And they should be willing and able to promptly provide you with any documentation you need to file financial assistance, insurance claims, and related paperwork.

Need Help Fast?

When you’re facing an emergency such as a crime or trauma on your property, you need swift assistance in getting things cleaned up and back to normal quickly, so you can go about your life and business again with peace of mind. The professional, experienced, caring team at SERVPRO of Oldham/Shelby County is here to assist you in doing just that.

Contact us today. 502.241.6861

Top Causes Of Commercial Water Damage

7/5/2019 (Permalink)

Water damage is serious, and if you're not prepared when it happens to you, your business could be shut down for an unnecessary amount of time.

Top 5 causes of commercial water damage

Extreme weather

Unfortunately, flooding can happen very quickly. What starts out as a small storm can suddenly turn into something larger, and cause a lot more damage than anyone anticipated. If your commercial property isn’t in pristine condition, there is a chance that water damage will occur.

For example, a small leak on the roof can turn into a large downpour of water that floods an entire section of the property.

Damaged appliances 

Pretty much every office building has a kitchen or a break room. And typically these rooms have a refrigerator and possibly a dishwasher. When these appliances fail, they can leak a significant amount of water, flooding the entire room or more.

Backed up sewer lines

Bathrooms are another source of possible problems. It is not uncommon for the sewer lines to  back up, releasing contaminated water into the building.

This type of water damage is extremely dangerous because the water is filled with hazardous waste and other contaminants.

Malfunctioning sprinklers

By law, all commercial properties must be equipped with an overhead sprinkler system. This system works in conjunction with the fire alarm, and is typically activated when the fire alarm goes off. This can cause water damage in two ways.

Any time there is a fire and the sprinklers activate, there will be water damage. Secondly, the sprinkler system can malfunction and activate on its own. When this happens, significant water damage can occur because of the fact that the sprinkler system covers the entire building.

Broken pipes 

Broken or cracked pipes are very common in commercial buildings, especially as they age. When these pipes burst open, water rushes out of them, spraying throughout the building. This can cause damage to the ceiling, walls, and flooring, not to mention any furniture or electronics that get in the water’s way.

Obviously you want to keep an eye on the list above. Ongoing maintenance to your commercial property is key to not having water related issues. But if water damage does happen anywhere on your property, you need to take immediate action. After calling your insurance provider, you need to contact a reliable a water damage restoration company, such as SERVPRO of Oldham/Shelby County. Once onsite , the following process is what you can expect.

First the property will be throughly inspected. This is to determine what caused the damage and make sure that the water has stopped flowing. It should be determined whether the water is contaminated or not. During this stage it is expected to remove all furniture that has been affected, while trying to salvage as much as possible.

Next begins the water extraction process. Pumps and other extracting tools are used to remove all water from the property.

Once all the water is removed, then begins the drying process. If everything is not dried properly, problems occur that result in longer recovery and escalating restoration costs. The restoration company will then set up and monitor the drying process through every phase to ensure that proper drying occurs. Then the tech will document moisture levels, provide moisture maps, and photograph drying for the insurance provider.

When the property has been thoroughly dried, the sanitation process begins. Everything will be cleaned and sanitized because of the mold and other contaminates that form due to standing water.

And finally the rebuild happens. If the water damage destroyed ceilings, walls, or flooring, SERVPRO of Oldham/Shelby can rebuild it. 

Water damage isn’t something that you want to happen on your commercial property. However, when it does, you want to hire the right company to clean up the damage and get your business back to normal as quickly as possible. 

Water Damage In Your Commercial Property? Contact the professionals here at SERVPRO of Oldham/Shelby County today to speak to a Mitigation Specialist. 502.241.6861

SERVPRO OF Oldham/Shelby County also proudly serves Spencer, Henry and Trimble Counties. 

Preventing Basement Flooding with Landscaping

6/27/2019 (Permalink)

Landscaping can add some serious curb appeal to your home, whether you enjoy shrubs and flowers or a more zero scape look, each home is unique. Landscaping gives each homeowner a chance to create the look they desire and show off their creativity. The downside to some landscaping choices is that they can contribute to water entering your home, usually into the basement. In fact, some flooding problems may be directly related to the landscaping around your house. Here are a few things you can do to your landscaping to prevent flooding.

Grade Your Lawn the Right Direction

Landscaping that grades towards your house instead of away from it may lead to flooding in your basement. You want to make sure that you are directing the water away from your home when it rains. One way you, as a homeowner, can prevent this is to install a dry creek bed in your yard that can provide a path for water to flow away from your house.

Determine How Water is Entering the House

If you notice that you have water in your basement after a rainstorm, investigate where that water is coming in. A possible culprit could be your sump pump. If the sump pump is not dispelling water far enough away from your home, you could be experiencing water intrusion. Also, foundation cracks can be the cause of water entering your basement.

Direct Downspouts Away from the Home

Downspouts should properly direct water away from your house. If your downspout is too short, it can cause water to pool near your foundation which can lead to water intrusion. During a rainstorm, you can go outside to ensure that the water coming from the downspout is flowing away from your home. If needed, you can extend the downspout, given you have the space.

Leave a Gap Between Mulch and Siding

Mulch can be a great option for landscaping however, if you choose this material, you may want to consider leaving a gap between the mulch and your siding. Mulch soaks up moisture so when that rests on the siding of your home, it can cause that siding to rot over time. Leaving as little as a 6-inch gap can help prevent this.

Next time it rains, step outside and do a walk around the perimeter of your home. Check the landscaping you have around your house and see if you notice any areas of pooling water or perhaps a downspout that you can tell is not leading the water where it should be.

Checking the surroundings of your home as a preventative measure, before you have a flood, can save you and your home in the long run. If your home has already experienced basement flooding, contact the Mitigation experts here at SERVPRO of Oldham/Shelby County today.

SERVPRO of Oldham/Shelby County also proudly serves Spencer, Henry and Trimble Counties. 

Flood Cleanup

6/18/2019 (Permalink)

Flood Cleanup

You might assume that the worst of the danger is over once a flood ceases, however, flood cleanup can be just as dangerous as the actual flood itself. Contaminated water, electrocution, or fire are very real risks when you have a large scale flood in your home. Here are some things to look out for and be wary of when you have a flood in your house.

Be Cautious Of Downed Electric Lines

There are several types of flooding that you could experience, and only a portion of these floods are caused by natural disasters.

However, if the flood in your home is caused by a natural disaster, then you might need to be aware of electric lines being down. If you have standing water in your home and around it, and power lines are down, there is a risk of electrocution. Though this instance is rare, it is still a very real threat to be aware of. Try to get to safety and call the utility company in your area immediately.

Be Aware Of The Water Category

There are three water categories: clear, grey, and black. Clear water is tap water that is basically clean but is leaking out of your pipes.

This kind of flood water in your home is not dangerous other than it causing water damage.

Grey water is when there could be chemical, biological, or physical contaminants in the water. This proposes a risk if you come into contact with it. This could be water discharge from toilet bowls, dishwashers, or washing machines.

Black water is the most dangerous and has a high level of contaminants. This is usually from sewage or rising waters from a storm. Black water is not sanitary and should be avoided at all costs. This category of water damage should be handled by a professional restoration company.

Shut Off Utilities

When you have a flood in your home from a water leak, you don’t just have to worry about shutting the water off. However, it is important that you shut off your gas lines and electricity as well during these emergencies. If your not sure how to do that, then contact your utility company to help you figure it out or come out and do it for you. Gas and electricity can cause fires when they come in contact with flood water.

Flood cleanup alone can be very risky  and should be carried out by a professional crew. Make sure you and your family stay safe by evacuating the area in cases of a widespread flood. 

Flood in your home or business? Contact the professionals here at SERVPRO of Oldham/Shelby County today to speak to a Mitigation specialist. 502.241.6861


  

How To Spot Water Damage

6/6/2019 (Permalink)

A house is one of the biggest investments you will make in your lifetime. In order to protect that investment, you should vigilantly look out for household problems and address them before they worsen.

One such dreaded homeowner issue is water damage. If left unattended, water damage can detrimentally impact the structure or spawn other complications, including mold that poses a risk to inhabitants. Below is several methods for detecting water damage within your house.

1. Check the Floors

No matter what kind of flooring you have, it will manifest signs of water damage. For tile and wood, look for cracked, buckling or warped flooring. When it comes to carpet, be aware of damp spots, gradual rises, soft spots or the smell of mold and dampness.

2. Look for Stains

Water stains on the floor around the bathtub, toilet or sink, as well as stains on ceilings and walls, are some of the most obvious signs of water damage. Unusual stains could indicate there is a leaky pipe or drain inside the wall. Cracks in the drywall or areas that appear swollen and are soft to touch also may signify trouble. Peeling paint is an additional sign of loose water within wall spaces. As the drywall gets saturated, paint can lose adhesion.

3. Inspect Outside

Observe the exterior of your house. What you want to look for are pools of standing water that can indicate poor drainage in the yard, gutter spouts that aren’t transporting water far enough from the house or leaky rain gutters. Any of those issues could threaten the foundation of your house. Additionally, common signs of water damage on the roof may include pools of water; cracked, curled or missing shingles; or broken flashing.

4. Watch for Rust and Mold

Inspect your water heater and check for rust on the tank or damp spots on the floor. A rusted tank could indicate a slow leak. Additionally, corrosion around pipe connections could be caused by water seepage. Visual signs of active mold growth mean moisture is contacting microscopic mold spores, often in the nooks and crannies of your home. Finally, don’t rely solely on sight. When water stagnates, mold and bacteria can grow, producing a musty, unpleasant smell.

Water Damage in your home or business? Contact the professionals here at SERVPRO of Oldham/Shelby County today to speak with a Mitigation Specialist today. 502.241.6861